Personal blog and portfolio of a polyglot tech enthusiast.
Octavio Simone
I'm a 39 year old problem solver at heart with a passion for technology. View my personal projects and blog posts, where I write about all things tech, from web development to general career topics.
About me
The only straight line in my life is the illustrated one on my short resume below - it does not reflect the real path, I've walked a few curves and wore many hats along the ride.
Besides my professional life, I'm a husband, father of three boys and a dog owner. If I'm not working, I'm either building something with my kids or with tech.
Work experience
Director of Engineering
DRACOON GmbH, Regensburg, BY
2023 - present
Responsible for multiple Engineering teams consisting of Product and Architecture teams.
Ensure high operational and quality standards are met.
Collaborate with Product and IT Operations on joint ventures.
Foster Engineering culture focusing on 'pioneer spirit' and 'customer first'.
Technical Product Owner
DRACOON GmbH, Regensburg, BY
2022 - 2023
Responsible as interface between Engineering teams and customers, focusing on delivery of the roadmap.
Identify and define requirements closely working with customers.
Role as Technical Product Owner in Product as well as Architecture (Platform) team.
Prioritize Product as well as technical roadmap and drive execution in teams.
Director Customer Services
DRACOON GmbH, Regensburg, BY
2019 - 2022
Responsible for Technical Support, Customer Success and Documentation.
Established KPI-driven processes and built Support from the ground up.
Collaborated with Engineering on prioritizing functionality and issues based on customer needs.
Gained hands-on experience in solving customer issues by providing solutions such as scripts and tools.
Customer Support Leadership
Amazon Deutschland Services GmbH, Regensburg, BY
2014 - 2019
Several Customer Support leadership roles ranging from Team Lead up to Group Manager responsible for more than 100 FTE.
Responsible for technical and disciplinary leadership of several specialized Customer Support teams.
Collaborated with several supporting teams such as Workflow, Customer Experience or Retail product lines on launches.
Gained hands-on experience in leadership with clear focus on customer value and KPI-driven processes.
Education
Diplom (equiv. Master of Science) in Mechanical Engineering
Karlsruhe Institute of Technology
2014
Interests
The life outside of tech.
Gravel biking
Ride out with my Cube C:62 Nuroad Race (2021) - there's no better way to discover new places.
Music
Diverse musical taste ranging from electronic music (Techno et al.) to Folk, from Metal to Punk Rock. I sometimes badly attempt to play the guitar, ukulele and piano.
Fútbol, asado y mate
Born in Argentina, I enjoy making or eating a good asado, I'm an 'hincha' of the Argetine national team and use mate as my daily driver.
Foody
Can't have asado every day - so I do enjoy any good food, coffee or drink, be it from a food truck or a Michelin star restaurant.
Video games
Can't raise three boys without playing video games. From FIFA to Tony Hawks Pro Skater to some round of CS:GO.
Gardening
This is actually a joke - I hate gardening.
Check out my projects
An overview of some of my public personal projects.